FAQ

Find answers to common queries and gain insights into our products and services effortlessly.

General Questions

What is Rapid?

We are a leading ERP software company offering customized solutions for businesses to streamline operations, enhance productivity, and improve decision-making.

Our software is designed for businesses of all sizes across industries like retail, manufacturing, healthcare, and more.

Product Features

Our ERP software includes inventory management, financial tracking, customer relationship management (CRM), analytics, and automation tools.

Yes, we offer seamless integrations with popular platforms like QuickBooks, Salesforce, and Shopify.

Technical Support

Our dedicated support team is available via live chat, email, or phone. You can also access our Help Center for tutorials and FAQs.

Yes, every subscription includes access to our detailed user manual, video tutorials, and regular training webinars.

Security

Absolutely. We implement enterprise-grade encryption, two-factor authentication, and regular security updates to ensure your data is protected.

Your data is securely stored on our cloud servers located in [specific regions, e.g., the USA, Europe], compliant with GDPR and other data protection regulations.

Pricing and Billing

We offer flexible pricing plans tailored to small, medium, and large businesses. Visit our Pricing page for details.

Yes, you can upgrade, downgrade, or cancel your plan anytime through your account settings.

Free Trial and Demo

Yes, we offer a 14-day free trial with full access to all features. No credit card is required.

You can schedule a live demo by filling out the form on our Demo page. Our team will guide you through the software.

Trouble Shooting

Please ensure you’re using the correct username and password. If the issue persists, click "Forgot Password" or contact support.

Ensure your internet connection is stable and the software is up-to-date. If the problem continues, contact our technical support team.

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